Terms and Conditions for The Moors Beauty Salon Co.
- General Overview
1.1 These Terms and Conditions govern the use of services provided by The Moors Beauty Salon Co.
1.2 By booking an appointment or using our services, you agree to comply with these terms.
1.3 We reserve the right to update or amend these Terms and Conditions at any time without prior notice.
- Bookings and Appointments
2.1 All bookings are subject to availability and must be confirmed in advance.
2.2 Clients are required to arrive on time for their scheduled appointments. Late arrivals may result in reduced service time to avoid disrupting subsequent appointments.
2.3 Rescheduling or cancellations must be made at least 24 hours in advance. Failure to do so may result in a cancellation fee.
- Respect for Service Duration
3.1 Clients must adhere to the service time they have booked.
3.2 For hammam services, clients must vacate the hammam promptly at the end of their booked time (e.g., one hour) to ensure smooth service for subsequent clients. Extended stays are not permitted unless explicitly approved by management.
- Product Usage in the Hammam
4.1 For the safety of our facilities and the comfort of our clients, only products provided by The Moors Beauty Salon Co. are allowed to be used inside the hammam.
4.2 The use of external products, such as henna or other substances that can damage hammam cabins, is strictly prohibited.
4.3 Clients found using unauthorized products will be held liable for any damages caused.
- Personal Belongings
5.1 The Moors Beauty Salon Co. is not responsible for the loss, theft, or damage of personal belongings during your visit.
5.2 Clients are encouraged to keep their valuables secured at all times.
- Health and Safety
6.1 Clients must disclose any medical conditions, allergies, or skin sensitivities that may affect their treatment.
6.2 The Moors Beauty Salon Co. reserves the right to refuse service if it may compromise the health and safety of the client or staff.
- Service and Pricing
7.1 Prices for services are subject to change without prior notice.
7.2 The Moors Beauty Salon Co. reserves the right to modify or discontinue any service at its discretion.
- Code of Conduct
8.1 Clients are expected to maintain a respectful attitude toward staff and other clients.
8.2 Any inappropriate behavior will result in immediate termination of services, and future bookings may be declined.
- Liability Disclaimer
9.1 The Moors Beauty Salon Co. is not liable for any adverse reactions to products or treatments, provided all necessary information has been disclosed by the client beforehand.
9.2 We are not responsible for external factors such as facility downtime due to maintenance or unforeseen circumstances.